Terms of Service

These terms are an agreement between you and Outpost ("Outpost", "we", "us"), the operator of outpostscan.com (the "service"). By using the service, creating an account or buying credits, you agree to them. If you do not agree, do not use the service.

1. What the service does

You enter a domain name and Outpost reports what that domain publicly reveals about its security: its DNS and email configuration, certificates, web server responses, the hosts and technologies that can be observed, and matches against public vulnerability records. Outpost gathers this from public records and with a small number of ordinary, low-impact requests of the kind any visitor's browser or mail server makes. It does not attempt to log in, guess passwords, probe for hidden files at volume, exploit vulnerabilities or disrupt any system.

Each investigation produces a free preview. The complete report can be unlocked with a credit, as described in section 5.

2. What the service is not

A report is information, not advice. It is not a penetration test, a security audit, a compliance assessment, a certification or a guarantee. It describes what could be observed from outside at the time of the investigation; it cannot see inside a network, and it can be incomplete or wrong. A finding marked "potential" is a lead to verify, not a confirmed weakness. The absence of a finding does not mean a domain is secure, and where a check could not be completed the report says so. Do not rely on a report as the only basis for a security, business or legal decision.

3. Acceptable use

You may investigate any public domain. You agree to use the service and what it shows you lawfully, and not to:

• use a report to gain or attempt unauthorised access to any system, or to harass, extort or defame anyone;
• present a report as an audit, certification or endorsement by Outpost, or misrepresent what it says;
• overload, probe or interfere with the service, get around its rate limits or access controls, or access reports or accounts that are not yours;
• use automated means to run investigations in bulk, or resell or redistribute the service or reports as a competing product, without our written agreement;
• use the service where doing so would break the law that applies to you.

We may limit, refuse or stop investigations, and suspend or close accounts, where we reasonably believe these terms are being broken or the service is being misused.

4. Accounts

You need an account to buy credits, unlock full reports and use monitoring. You must be at least 18, give a working email address, and keep your password confidential. You are responsible for what is done through your account. Tell us promptly at support@outpostscan.com if you believe someone else has used it. Investigations run from your account, their reports and their history are visible only to your account.

5. Credits and payment

• Credits are sold in packs: 2 credits for $9.99, plus any tax that applies. The price shown at checkout is the price you pay. It is a one-time purchase, not a subscription; nothing renews automatically.
• One credit unlocks the full report of one investigation run from your account. Once unlocked, that report stays available to your account at no further charge for as long as the account and the service exist.
• Credits do not expire. They have no cash value, cannot be transferred to another account or exchanged for money, and are refundable only as the Refund Policy describes.
• Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries related to payments and handles returns. Your purchase is also subject to Paddle's own terms for buyers, shown at checkout.
• Credits are added to your account when Paddle confirms the payment. If a payment is refunded, reversed or charged back, the credits it bought are removed; if they were already spent, the reports they unlocked are locked again.

We may change prices for future purchases. A change never affects credits you already hold.

6. Monitoring

Monitoring repeats an investigation on a schedule and records what changed in a change feed on the site; it does not send email alerts. It depends on outside data sources and on the service being available, so recorded changes can be late, missed or mistaken. It is not a substitute for your own security monitoring.

7. Data from third parties

Reports draw on public records and third-party sources (for example domain registries, a public IP-to-network dataset and vulnerability databases). We do not control those sources and cannot guarantee that they are accurate, complete or available. Reports name the sources behind their observations.

8. Ownership

The service, its software, design and report format belong to Outpost. You may use the reports you obtain for your own internal purposes and share them with the people who need them to act on the findings. Facts about a domain are not ours and we claim no ownership of them.

9. Availability and changes

We work to keep the service running and accurate, but we provide it "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement, to the fullest extent the law allows. We may change, suspend or withdraw features. If we withdraw the service altogether, we will give reasonable notice where we can and refund unused credits bought in the previous 14 days.

10. Liability

To the fullest extent the law allows, Outpost is not liable for indirect, incidental, special or consequential losses, or for loss of profits, revenue, data or goodwill, arising from the service or a report, and our total liability to you for all claims is limited to the amount you paid for credits in the twelve months before the claim arose. Nothing in these terms limits liability that cannot lawfully be limited, or removes rights you have as a consumer under the law where you live.

11. Ending your use

You may stop using the service at any time and may ask us to delete your account by writing to support@outpostscan.com. Deleting an account removes its reports, history and unused credits. We may close an account that breaks these terms; where an account is closed for misuse, unused credits are not refunded except where the law requires.

12. Changes to these terms

We may update these terms. The date at the top shows the latest version. If a change materially affects you we will tell account holders by email or on the site before it takes effect. Continuing to use the service after that means you accept the updated terms.

13. General

These terms are governed by the law of the place where Outpost is established, except where the law where you live gives you rights that cannot be set aside. If part of these terms is found unenforceable, the rest stays in effect. These terms, with the Refund Policy and the Privacy Policy, are the whole agreement between us about the service.

14. Contact

Outpost · support@outpostscan.com